bmy12 Privacy Policy

1. Information We Collect

When you register and use bmy12, we collect several categories of information necessary to operate your account and provide platform services:

• Account information: Your registered name, date of birth, email address, username, and password (stored in encrypted form). This is required to create and verify your account.
• Payment information: Details related to deposits made in Philippine Peso (PHP), including the payment channel used (such as GCash, Maya, or bank transfer via InstaPay or PESONet), transaction reference numbers, and transaction amounts. We do not store full banking credentials.
• Device and browser data: Information about the device and browser you use to access bmy12, including your IP address, operating system, browser type, and screen resolution. This data helps us maintain platform security and optimise the experience for mobile users in the Philippines.
• Usage data: Pages visited, features accessed, session duration, and interactions within the platform. This helps us understand how the platform is being used and where improvements are needed.
• Cookies and similar tracking technologies: Session cookies that keep you logged in during a visit, and preference cookies that remember your settings. See Section 3 for full details on cookies.

2. How We Use Your Information

bmy12 uses the data collected for the following purposes:

• To create, verify, and maintain your account on the platform.
• To process deposits in Philippine Peso and maintain accurate transaction records.
• To verify that users meet the minimum age requirement of 18 years and are eligible to use the platform.
• To provide access to the sportsbook, slot online library, and live casino features.
• To detect and prevent fraudulent activity, unauthorised account access, and abuse of the platform.
• To respond to support requests and account-related queries submitted through the FAQ page.
• To comply with legal and regulatory obligations applicable to our operations.
• To send transactional notifications relevant to your account, such as deposit confirmations or security alerts. We do not send unsolicited marketing communications without your consent.

bmy12 does not use your personal data to make automated decisions that have significant legal or financial effects without human review.

3. Cookies and Tracking Technologies

bmy12 uses cookies to support core platform functionality and improve the user experience for Filipino players. The types of cookies used include:

• Session cookies: These are temporary cookies that expire when you close your browser. They are necessary to keep you logged in and maintain your session while you use the platform.
• Preference cookies: These remember your settings and choices — such as language preference or display options — so you don't need to re-enter them on each visit.
• Analytics cookies: We may use anonymised analytics data to understand traffic patterns and usage trends. This data does not identify you as an individual.

Most browsers allow you to control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality, including the ability to stay logged in during a session. By continuing to use bmy12 after reading this policy, you acknowledge the use of cookies as described above.

4. Data Storage and Security

bmy12 stores personal data on secured servers with access controls in place to prevent unauthorised access. We apply industry-standard security measures including encrypted data transmission (HTTPS) and access restrictions limited to authorised personnel only.

Payment-related data, including Philippine Peso transaction records, is handled through secured third-party payment processors. bmy12 does not store full payment credentials on its own servers — only the information necessary to reconcile and display your transaction history.

We retain personal data for as long as your account remains active or as required to fulfil legal and operational obligations. If you request account closure, we will retain data only for the period required by applicable law before deletion or anonymisation.

While we implement reasonable security measures, no online platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their own account credentials.

5. Sharing Data with Third Parties

bmy12 does not sell or rent your personal data to third parties for marketing purposes. We may share limited information with third parties only in the following circumstances:

• Payment processors: To facilitate deposits in Philippine Peso, we pass necessary transaction data to payment processors such as GCash, Maya, or partner banks. These processors operate under their own data protection policies.
• Legal compliance: We may disclose user information to law enforcement, regulatory bodies, or government authorities when required to do so by applicable law or in response to a valid legal request.
• Service providers: We may engage trusted service providers to assist with platform operations (such as security monitoring or infrastructure support). These providers are contractually required to protect user data and may not use it for their own purposes.

We do not share your browsing behaviour, gaming history, or personal details with third-party advertisers.

6. Your Rights and Minor Protection

As a user of bmy12, you have the following rights regarding your personal data:

• Access: You may request a summary of the personal information we hold about you.
• Correction: If your account information is inaccurate or outdated, you can request that it be corrected.
• Deletion: You may request deletion of your personal data, subject to our legal retention obligations. Accounts with pending transactions or active disputes may not be immediately deleted.
• Objection: You may object to certain uses of your data, including any communications not related to your account.

To exercise any of these rights, please contact the support team via the FAQ page, where you will find the appropriate contact channel.

Minor protection: bmy12 does not knowingly collect or process personal data from individuals under 18 years of age. If we discover that a minor has created an account, that account will be closed immediately and any associated data deleted. Parents or guardians who believe a minor may have registered should contact us promptly through the support channel on the FAQ page.

7. Policy Updates and Contact

bmy12 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the platform after any update constitutes acceptance of the revised policy.

We recommend that registered users review this page periodically, especially after significant updates to the platform or payment systems.

If you have any questions about this Privacy Policy, how your data is being handled, or wish to exercise your data rights, please visit the FAQ page for support contact information. Our support team responds to data-related enquiries in English to match the platform's operating language.